Troubleshooting
Fixes for disconnected accounts, failed posts and other common issues.
7 articles
- LinkedIn disconnected or expiredWhat to do when Postiv says your LinkedIn connection needs attention, expired or was revoked.
- A scheduled post did not go outFind out why a post is still waiting, expired or marked Failed, and how to get it published.
- Analytics are empty, missing or out of dateWhy your numbers may not show yet, and how to connect, import and refresh your LinkedIn analytics.
- Bob is not responding or AI is pausedFix "Something went wrong", rate limits, trial limits and the "AI features paused" notice.
- Carousel will not download or exportFix a stuck or failed PDF or PNG download, and a carousel that will not prepare for scheduling.
- Security and privacyWhat Postiv can and cannot do on LinkedIn, how your data is protected and where it is stored.
- Log in to Postiv (there is no password)Postiv signs you in with a one-time email code, Google or Microsoft, so there is no password to reset.